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DCRA Access DC Initiative

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The Department of Consumer and Regulatory Affairs (DCRA) has launched Access DC - a program to enhance the security and improve access to all of DCRA's online services.

Signing up for an Access DC account is easy. Simply visit Access DC and click the sign up link.

 

Visit Access DC

 

What are the benefits for users?

  • Access DC simplifies interactions with DCRA. Instead of having multiple accounts with passwords to remember, your single Access DC account will be used for every DCRA online system.
  • Access DC enhances security by verifying email addresses of all users, and protects DCRA's online services with an access management platform conforming to the US government’s stringent FedRAMP security standards.
  • The Access DC account is easy to obtain. You can sign up for an account in just a few minutes, and if you ever forget your login information, self-guided prompts will help you recover instantly.

How do I sign up for an account?

Creating an Access DC account is easy. Simply visit Access DC and select the “Sign Up” option.

Step 1- Select Sign Up

Step 1 – Select Sign up

Step 2- Enter your Account information and Register

step 2 - enter your account information and register

Step 3- Retrieve your Verification Email and Activate Account

Note:  If you do not receive your verification email in your Inbox within a few minutes, please check your Spam folders. Contact accessdc.dcra@dc.gov if you continue to have issues receiving the verification email. 

Step 3 – Retrieve your verification email and Activate Account

Step 4- Follow prompts to continue setting up your account

 

Sign-In Help
Access DC is a service that allows you to easily sign-in to all DCRA applications through a single login, making using our online systems easier and more secure.

Once you sign in, your Access DC homepage displays all your DCRA applications in one location. Simply click the icon for the application that you wish to use and it will open in a new browser window or tab and you will be automatically logged-in.

Send Message to request help, send feedback, or report a bug.

How do I reset my password?

If you forget or need to change your password, visit Access DC and select the “Need help signing in?” option.

Step 1 – Select Need help signing in

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Step 2 – Select Forgot password

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Step 3 – Enter email and:

  • if you provided a recovery phone number, reset via SMS or Voice Call
  • if you did not provide a recovery phone number, reset via Email

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Step 4 – Follow prompts to reset your password

How do I unlock my account?

If your account is unlocked after too many failed Sign-in attempts, you may unlock it by visiting Access DC and selecting the “Need help signing in?” option.

Step 1 – Select Need help signing in

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Step 2 – Select Unlock account

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Step 3 – Enter email and:

  • if you provided a recovery phone number, unlock via SMS or Voice Call
  • if you did not provide a recovery phone number, reset via Email

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Step 4 – Follow prompts to reset your password

 

Review the DC Privacy Policy.

Access DC is powered by the Okta access management platform. Okta Privacy Policy.