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Read Mayor Bowser’s Presentation on DC’s COVID-19 Situational Update: April 19

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Updates to DCRA Citizen Access Portal


Soon you will need an Access DC account to sign-in to the DCRA Citizen Access Portal. After the conversion to Access DC, the sign-in area of the portal will display “Sign in with Access DC” as depicted below:


Visit the Access DC for more information about this new security service.

Sign in for existing DCRA Citizen Portal users

  • If you don’t have an Access DC account, signing up for an account is easy. Simply visit Access DC, click the sign up link, and set your Access DC email (username) to the email associated with your DCRA Citizen Access Portal account. See the Note below if you do not remember your email address associated with your Citizen Access Portal account. You may use a different password for your Access DC account.
  • If you already have an Access DC account and the email (username) is the same as the email associated with your DCRA Citizen Portal account, you will be able to sign-in and immediately access your historical account information. Email accessdc@dcra.dc.gov if your emails don’t match.

Note: Prior to the conversion to Access DC sign-in, you may login to the DCRA Citizen Access Portal to review your account email. Simply login, navigate to the My Account tab and review your email.  


Step 1 – Select Sign up

Sign in for new DCRA Citizen Portal users

Note: You will be prompted to provide initial account information at first sign in.