Have a complaint about a business? Didn’t get what you paid for? We want to hear from you.
Submit a Complaint to the Office of Consumer Protection.
Please fill out all required fields and be as specific as possible. While you may submit a complaint anonymously, please note it may hinder our ability to investigate a specific complaint without contact information for the complainant.
Important Information Regarding Office of Consumer Protection Complaints
The Office of Consumer Protection:
- can investigate “consumer” complaints only
- investigates cases where the goods or services offered by the business were sought by the complainant for personal use
- has no authority to investigate business-to-business transactions
- has no authority to investigate landlord-tenant complaints
If you have any other questions, please contact the DCRA Consumer Protection Hotline at (202) 442-4476 or send an email to: firstname.lastname@example.org