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Access DC Help

Sign-In Help
Access DC is a service that allows you to easily sign-in to all DCRA applications through a single login, making using our online systems easier and more secure.

Once you sign in, your Access DC home page displays all your DCRA applications in one location. Simply, click the icon for the application that you wish to use and it will open in a new browser window or tab and you will be automatically logged-in.

More Help
Send Message to request help, send feedback, or report a bug.

 

How do I reset my password?

If you forget or need to change your password, visit Access DC and select the “Need help signing in?” option.

Step 1 – Select Need help signing in

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Step 2 – Select Forgot password

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Step 3 – Enter email and:

  • if you provided a recovery phone number, reset via SMS or Voice Call
  • if you did not provide a recovery phone number, reset via Email

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Step 4 – Follow prompts to reset your password

How do I unlock my account?

If your account is unlocked after too many failed Sign-in attempts, you may unlock it by visiting Access DC and selecting the “Need help signing in?” option.

Step 1 – Select Need help signing in

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Step 2 – Select Unlock account

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Step 3 – Enter email and:

  • if you provided a recovery phone number, unlock via SMS or Voice Call
  • if you did not provide a recovery phone number, reset via Email

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Step 4 – Follow prompts to reset your password