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ProjectDox Update

Will my system access/login be any different?
No, existing user profiles (email address and password) will remain the same. However the URL has changed. There is a redirect but if you have bookmarked the old ProjectDox URL you can delete that and replace it with the new URL, which is https://eplan9x.dcra.dc.gov/projectdox/
 
How do I find a list of my projects?
A new feature on ProjectDox now shows all active projects under the “All Projects” tab.

What is the recommended browser for ProjectDox?
The ProjectDox system is supported and can be accessed by using Edge, Chrome, Firefox and Safari web browsers.Currently this version of ProjectDox only works with Internet Explorer 11 or higher. Internet Explorer has always been the recommended browser for ProjectDox; however, we are working to integrate other browsers in the future.

What’s new?
The new ProjectDox dashboard allows users to easily view projects and tasks with fewer clicks and with our latest enhancements gives you more power to filter information. The result? Making permit submission as simple as 1, 2, 3.

When you log into your account you will notice the interface looks different. A new “All Projects” tab features all active projects – this is where you’ll find a list of your projects. All pending task(s) that you need to complete can be found under the “Tasks (PD)” tab. The applicant task(s) must be completed in order for projects to be submitted for pre-screening and plan review. Also available under the “All Projects” tab, you can search for projects by selecting the search field beneath the “Project” column. Enter the permit number or property address.
 
How do I find pending task(s) that I need to complete?
All pending task(s) can be found under the “Tasks (PD)” tab. The applicant task(s) must be completed in order for projects to be submitted for pre-screening and plan review.
 
How can I search for projects?
Projects are still able to be searched by permit number or property address. After selecting the “All Projects” tab, click on the search field beneath the “Project” column and enter the permit number or property address.

Will there be training?
ProjectDox training is available. Get assistance with uploading plans and get your questions answered about the system. Our team of experts are here to help! Sign up today!