(Washington DC) Today, Under the leadership of Mayor Muriel Bowser, the Department of Consumer and Regulatory Affairs (DCRA) is launching Tertius, an online marketplace for construction inspections, as well as several new technological applications that will make the DCRA customer journey seamless for many agency services.
Tertius easily connects residential and commercial property owners and managers with certified and approved inspectors at their convenience and within their budget. Created to present more convenient options for customers, to shorten the timeline to complete inspections, and to provide a platform to conduct and report inspection activity, Tertius also brings a supply of customers directly to each certified inspection agency, providing a potential increased revenue stream for the industry.
"DCRA continues to lead in the development of transformative platforms that deliver better and faster service to our customers," said DCRA Director Ernest Chrappah. "We think differently, are bold and innovative in our approach, and these products create better experiences for our customers."
In addition to Tertius, DCRA has other new products to empower customers and improve their experience:
- Dispatch: DCRA's inspection-on-demand system.
- An expanded Permit Wizard- DCRA's innovative, faster, easier-to-use permitting application.
- The Pre-Approved Plans platform will allow customers to choose from a selection of plans that are pre-approved for code compliance by DCRA and shorten the plan review time.
DCRA is transforming the way government services are delivered and meeting the challenges of the future.