(Washington, DC) Today, the Department of Consumer and Regulatory Affairs introduced the DCRA Permit Wizard, a customer-friendly application that modernizes the way District homeowners start their residential building projects. It's intuitive, simple and easy to use.
Using a wizard-based approach, customers are guided through a series of questions. In response, the Permit Wizard will:
- Identify the permits needed for the entire project – customers no longer have to know permit types in advance;
- Advise the customer of the estimated total cost of permits;
- Inform the customer of anticipated plan reviews by DCRA and sister agencies, required documentation, anticipated inspections; and
- Provide useful advisories and notifications about their property.
“We are transforming how residents apply for permits in a way that is intuitive and straightforward,” said DCRA Director Ernest Chrappah. “Knowing that most people aren’t regulatory or building experts our charge from Mayor Bowser is to keep innovating to improve the customer experience.”