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Department of Consumer and Regulatory Affairs
 

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The Permitting & Licensing Systems have been updated.  If you have saved or bookmarked links to the Accela System they may not function.  Please access the the NEW Citizen Portal and update your links and system information.  Contact us if you have any questions.

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Online Appointment Scheduling

Welcome to the Online Appointment Scheduling system. DCRA is continuously striving to service our customers in the most efficient and expeditious manner possible; making processes simpler and keeping the District safer. The online appointment scheduling option provides you with the ability to make a reservation from home or on the go before visiting DCRA – reducing unnecessary waiting times. 
 
Scheduling your appointment online and checking in is as easy as 1, 2, 3.  View the "Online Appointments Check-In Guide".
 
 
Contact TTY: 
711