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Department of Consumer and Regulatory Affairs
 

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Consumer Protection

In these tough economic times, we know that every dollar you spend is precious. The Government of the District of Columbia wants to be sure you are getting exactly what you pay for. Operating under the authority of the DC Consumer Protection Procedures Act (DC Code § 28-3900-3913), the Office of Consumer Protection (OCP) is aggressively pursuing businesses who are trying to make a quick buck at the expense of District residents.  Here residents and visitors of the District can get consumer protection information, research businesses, file a complaint, as well as find links to other helpful offices and information.


Featured Services

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Submit a Complaint
Have a complaint about a business? Didn’t get what you paid for? We want to hear from you.

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Verify a Contractor's License
Before you hire a contractor, always ask for proof of licensure before signing on the dotted line. Protect yourself from fraud.

 


What Can We Help You With?

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Consumer Protection Information
Looking for specific information?  Get the information you need right here.

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Consumer Protection Services
Need services from Consumer Protection?  Get a listing of all services right here.

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Consumer Protection Documents & Information
Looking for a form or document?  Get all of your forms and documents right here.

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Consumer Protection Frequently Asked Questions
Got questions?  View the Most Frequently Asked Questions here.

 

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Consumer Protection Contact Information
Need to contact us?  Get our contact information right here.